A few weeks ago I posted an article on my thoughts on SCIP 2016 and the options that practitioners have available to them to support their intelligence program. Those options came primarily in two forms (and I am generalizing).
- Analytics & Discovery Platforms – These are dashboards that try to scan the internet for new information or to find that ‘secret’ that is not yet known.
- Services Providers – Those firms that you hire to do projects for you. This can range from a Win-Loss analysis project to other custom research.
What was missing in my opinion (well, except for Compelligence) was an Intelligence Platform.
So what is an Intelligence Platform and how does it support an Intelligence Program?
The easiest way to think of a platform is that it supports your business processes and integrates with other enterprise applications. It should be multi-user and support a virtual team business process of intelligence. And it should enable each and every user in the company to participate in the Intelligence process.
Where do we see this in other areas?
Sales & Sales Operations has Salesforce.com. Each and everyday they use this application to improve their operations and be more efficient. (Many sales people may disagree with this statement!)
What does the Competitive Intelligence or the Market Intelligence team have? What software supports the Intelligence Program?
- Do you have a platform that helps your team with work-flows such as project management, objective-management, and key intelligence topic management?
- Do you have a platform that has both portals and dashboards, but also can autonomously identify news, events and trends?
- Do you have a platform that can help not only the intelligence team, but other teams like Sales and Marketing?
- Do you have a platform that integrates with other enterprise applications like your SSO & identity management systems.
Competitive Intelligence Business Process – what makes us different.
What makes Compelligence different is that the partners were actual practitioners for a combined 30 plus years before becoming vendors. We simply didn’t find some technology and think that it applied. We knew what was necessary to build a platform for practitioners, built by practitioners.
In support of this function Compelligence is announcing a new user interface to support those functions in that latter part of June. Look forward to our announcement soon… and in the meantime I ask you this.
What is your strategy for people, process and technology? And for technology do you have a point product or a full blown platform?